¶ Demo Run Report — Dental Appointment Booking
- Scene:
agents/hermes/demo_scenes/dental_appointment_booking - Run:
dental_appointment_booking_20260813T094349Z - Timestamp: 2026-08-13T09:43:49Z – 09:49:15Z (UTC)
- Result: PASS
- Mode: Live interactive (shared display :99, Chrome via CDP :9223)
- Instance: Test Client Dental (
test-client-dental.dental.veripath.co.uk) — reseeded before run
¶ Summary
The reception stage of the patient journey was demonstrated live: Oliver Reed's
call (sharp pain on hot/cold, dark spot on lower right premolar) was handled by
the receptionist through the native dental booking flow. All 46 steps executed
verbatim with every verification passing — Keycloak login, appointments desk,
practice → appointment type (Filling) → provider (Sarah Holloway) → date
(Mon 17 Aug 2026) → slot (09:00), patient record (Oliver Reed — 30/06/1975,
NHS Band 2), symptoms note triggering rule-based AI triage (AI Priority 1/5),
success banner, and the booking landing top of the Needs Triage queue.
The dependent-select chain (practice → type → provider → date) round-tripped
correctly, confirming the 2026-08-13 fixes hold.
¶ Step Table
| # | Role | Action | Result | Screenshot |
|---|---|---|---|---|
| 1 | — | NOTE: Welcome (patient journey cold-open) | OK | — |
| 2 | RECEPTION | USER: RECEPTION (fresh profile, logged out) | OK | — |
| 3 | RECEPTION | NAVIGATE | OK → Keycloak login | — |
| 4 | RECEPTION | KEYCLOAK_LOGIN | OK → redirect to app, no /realms/ | — |
| 5 | RECEPTION | VERIFY_VIEW /dental/practices/ | OK | — |
| 6 | RECEPTION | NAVIGATE /dental/appointments/ | OK | — |
| 7 | RECEPTION | VERIFY_VIEW /dental/appointments/ | OK | — |
| 8 | RECEPTION | VERIFY_TEXT Appointments | OK | — |
| 9 | RECEPTION | SCREENSHOT appointment_list | OK |  |
| 10 | RECEPTION | PAUSE_AND_DISCUSS (appointments desk) | OK (timeout, no questions) | — |
| 11 | RECEPTION | NAVIGATE /dental/appointments/create/ | OK | — |
| 12 | RECEPTION | VERIFY_VIEW /dental/appointments/create/ | OK | — |
| 13 | RECEPTION | VERIFY_TEXT Book Appointment | OK | — |
| 14 | RECEPTION | TYPE practice → Test Client Dental Practice | OK (value 39) | — |
| 15 | RECEPTION | WAIT_MS 1500 | OK | — |
| 16 | RECEPTION | TYPE appointment_type → Filling | OK (FILLING) | — |
| 17 | RECEPTION | WAIT_MS 1500 | OK | — |
| 18 | RECEPTION | PAUSE_AND_DISCUSS (symptoms → type) | OK (timeout, no questions) | — |
| 19 | RECEPTION | TYPE provider → Holloway, Sarah | OK (pk 103) | — |
| 20 | RECEPTION | WAIT_MS 1500 | OK | — |
| 21 | RECEPTION | TYPE date → 2026-08-17 (NEXT_MONDAY) | OK | — |
| 22 | RECEPTION | WAIT_MS 1500 | OK | — |
| 23 | RECEPTION | VERIFY_TEXT Available slots | OK | — |
| 24 | RECEPTION | SCREENSHOT booking_filters | OK |  |
| 25 | RECEPTION | TYPE patient_id → Oliver Reed | OK (pk 14, 30/06/1975) | — |
| 26 | RECEPTION | PAUSE_AND_DISCUSS (patient record) | OK (timeout, no questions) | — |
| 27 | RECEPTION | TYPE nhs_band → Band 2 | OK | — |
| 28 | RECEPTION | TYPE symptoms → "Sharp pain on hot and cold, dark spot on lower right premolar" | OK | — |
| 29 | RECEPTION | CLICK first available slot | OK (2026-08-17T09:00:00+00:00) | — |
| 30 | RECEPTION | SCREENSHOT booking_form_filled | OK |  |
| 31 | RECEPTION | PAUSE_AND_DISCUSS (ready to submit) | OK (timeout, no questions) | — |
| 32 | RECEPTION | CLICK button[type=submit] | OK | — |
| 33 | RECEPTION | WAIT_MS 2500 | OK | — |
| 34 | RECEPTION | VERIFY_VIEW /dental/appointments/ | OK → detail #619 | — |
| 35 | RECEPTION | VERIFY_TEXT Appointment booked | OK (success banner) | — |
| 36 | RECEPTION | VERIFY_TEXT Oliver Reed | OK | — |
| 37 | RECEPTION | VERIFY_TEXT BOOKED | OK | — |
| 38 | RECEPTION | VERIFY_TEXT AI Priority | OK (1 / 5) | — |
| 39 | RECEPTION | SCREENSHOT booking_created | OK |  |
| 40 | RECEPTION | PAUSE_AND_DISCUSS (booking created) | OK (timeout, no questions) | — |
| 41 | RECEPTION | NAVIGATE /dental/triage/ | OK | — |
| 42 | RECEPTION | VERIFY_VIEW /dental/triage/ | OK | — |
| 43 | RECEPTION | VERIFY_TEXT AI Triage Dashboard | OK | — |
| 44 | RECEPTION | VERIFY_TEXT Oliver Reed | OK (top of Needs Triage) | — |
| 45 | RECEPTION | SCREENSHOT triage_queue | OK |  |
| 46 | — | NOTE: Closing — handoff to dentist/triage stage | OK | — |
¶ Narration
- Welcome — "Welcome — this is the reception stage of the patient journey.
Oliver Reed has called the practice: sharp pain on hot and cold, and a dark
spot on his lower right premolar. The receptionist is going to book his
appointment live, and the symptoms he describes will set the course — the
appointment type, and the AI triage that follows." - Closing — "That completes the reception stage of the patient journey —
Oliver Reed is booked, and the booking is scored and queued for clinical
review. The next demo takes over here: the dentist opens the triage queue,
reviews Oliver's booking, and his care continues in the AI surgery workspace
(and the FP17 claim flow). The appointment was created in the live client
database (BOOKED + triaged); each run is reseeded, so this repeats cleanly."
¶ Live Q&A
No viewer questions were queued during the run. All four PAUSE_AND_DISCUSS
blocks were honoured (12s discuss windows per scene conduct); all timed out
with no questions.
¶ Development Notes
No development notes were requested by the audience during this run.
¶ Observations
- The dependent-select chain (practice → type → provider → date) round-trips
correctly — each selection preserved the previous ones and reloaded the
slot calendar via the inline onchange form submit. - Booking #619 created: Filling, NHS Band 2, provider Holloway, Sarah
(Dentist), Mon 17 Aug 2026 09:00, 45 minutes, AI Priority 1/5 — matches the
scene's expectations. - Triage queue: "Needs Triage (2)" with Oliver Reed at the top
(17/08 09:00 · Filling · Holloway · Review), ahead of Daniel Okafor's
routine check-up — the symptom-based priority ordering is visible. - No regressions from the 2026-08-13 fixes; no JS injection required.